Managing Patient Health Information
This page preserves the original privacy-policy route from the old Altmed website and modernizes the presentation of the clinic’s core privacy commitments.
1. Policy
Altmed Medical Center is committed to safeguarding patient privacy. Information collected by the practice is treated as confidential and used to support medical, health, billing, and operational services related to patient care.
2. Purpose
This policy explains how personal information is collected, used, stored, and disclosed, and helps patients understand when information may be shared with trusted third parties involved in care or required by law.
3. What information may be collected
- Names, addresses, and contact information
- Healthcare identifiers and registration details
- Medical history, medications, allergies, and immunization records
- Family history, social history, and risk-factor information relevant to care
- Paper records, electronic records, and medically relevant images or recordings
4. Collection, use, and disclosure
Information is collected for patient care, continuity of treatment, financial claims, and necessary administrative tasks. It may also be shared with other healthcare professionals involved in the patient’s care, approved business service providers, and agencies where disclosure is required by law.
Altmed does not use patient information for direct marketing without explicit permission and works to avoid unnecessary disclosure of personal data.
5. Data quality and security
The clinic takes reasonable steps to keep patient information accurate, complete, and secure. Information is stored in protected systems or controlled physical environments, and staff are expected to maintain confidentiality at all times.
6. Access and corrections
Patients may request access to their personal information or request corrections in writing. Response timing, record-copying fees, and release restrictions may depend on the nature and scope of the request.
7. Questions or complaints
Altmed takes privacy concerns seriously. Patients who have concerns about how their information is handled should contact the clinic in writing so the matter can be reviewed through the practice’s complaint-resolution process.